The System Overview report provides details about the hardware of any client computer. The System Overview report includes information on computers’ hardware, system software, displays, networking, external devices, and more. For information, see Report field definitions.

1. In the Remote Desktop window, select a computer list, then select one or more computers.

2. Choose Report > System Overview.

3. Select or deselect items as desired.

4. To create a report using new data, select Rebuild Data For Report. To create a report using saved data only, deselect Rebuild Data For Report.

5. Click Get Report.

Client computers can submit comments or notes to supplement System Overview reports.

1. On the client computer, open System Preferences, then click Sharing.

2. Select Remote Management in the Sharing pane.

3. Click Computer Settings.

4. In the Computer Information fields, enter comments or notes.

5. Click OK.

You can use a System Overview report to generate a list of serial numbers of your client computers.

1. In the Remote Desktop window, select a computer list, then select one or more computers.

2. Choose Report > System Overview.

3. In the Computer section, select Serial Number, then deselect all other items.

4. To create a report using new data, select Rebuild Data For Report. To create a report using saved data only, deselect Rebuild Data For Report.

5. Click Get Report.

The Storage report provides information about the internal storage devices of client computers, including hardware specifications, the number of volumes, the file system installed on the volumes, and backup information. For more report options, see Report field definitions. Basic information about internal storage devices can also be found in the Storage section of the System Overview report.

1. In the Remote Desktop window, select a computer list, then select one or more computers.

2. Choose Report > Storage.

3. Select the items to include.

4. To create a report using new data, select Rebuild Data For Report. To create a report using saved data only, deselect Rebuild Data For Report.

5. Click Get Report.

The permissions field shows whether a volume has owner permissions enabled.

The Thunderbolt Devices report provides the total count of Thunderbolt devices connected to the client computer. For more report options, see Report field definitions.

1. In the Remote Desktop window, select a computer list, then select one or more computers.

2. Choose Report > System Overview.

3. Click the disclosure triangle next to Devices (below the All Fields list).

4. Select Thunderbolt Device Count.

5. To create a report using new data, select “Rebuild data for report.” To create a report using saved data only, deselect “Rebuild data for report.”

6. Click Get Report.

The USB Devices report provides information about Universal Serial Bus (USB) devices connected to the client computer. This report collects such information as product name, vendor, device speed, and bus power. For more report options, see Report field definitions. Basic information about attached USB devices is also available in the Devices section of the System Overview report.

1. In the Remote Desktop window, select a computer list, then select one or more computers.

2. Choose Report > USB Devices.

3. Select the items to include.

4. To create a report using new data, select Rebuild Data For Report. To create a report using saved data only, deselect Rebuild Data For Report.

5. Click Get Report.

The Network Interfaces report provides information about all network interfaces, including detailed network, output, and statistics from client computers.

For more report options, see Report field definitions. Basic information about network settings is also available in the Network and AirPort sections of the System Overview report.

You can use the report to troubleshoot network errors, faulty network equipment, or slow network performance, and query the network settings of the client computers. All statistics are refreshed when the client restarts.

1. In the Remote Desktop window, select a computer list, then select one or more computers.

2. Choose Report > Network Interfaces.

3. Select the information to collect.

4. To create a report using new data, select Rebuild Data For Report. To create a report using saved data only, deselect Rebuild Data For Report.

5. Click Generate Report.

The Memory report provides information about the installed memory in a client computer, including each module’s slot identifier, size, type, and speed.

Memory reports can be used for managing computer resources, troubleshooting hardware, or deciding which client computer can handle a memory-intensive app or task. For more report options, see Report field definitions. Basic information about system memory is also available in the Computer section of the System Overview report.

1. In the Remote Desktop window, select a computer list, then select one or more computers.

2. Choose Report > Memory.

3. Select the information to collect.

4. To create a report using new data, select Rebuild Data For Report. To create a report using saved data only, deselect Rebuild Data For Report.

5. Click Get Report.